What is our ISO rating The Insurance Serves Office (ISO) grading schedule is applied to many fire departments in most states approximately every 10 years. The purpose of the grading is to aid in calendaring fire insurance rates. It reviews and correlates features of public fire protection that have a significant effect on minimizing fire damage. Basically, the better the fire department the lower the number. In essence, the lower the rating, the lower the insurance rates - assuming the fire insurance company subscribes to the system. The City of East Lansing is rated four out of 10 as of October 1997. Specific questions regarding the schedule of rating can be directed to your insurance agent, broker. How many people work for the fire department There are 48 people in the fire suppression division. These are the people who ride the fire trucks and ambulances. There are an additional four people assigned to our other divisions such as fire prevention, training, administration and maintenance. All of these people play a critical role in our goal of providing the best possible protection for the lives and property of the citizens of East Lansing. What type of schedule do firefighters work Firefighters and emergency medical personnel assigned to fire suppression duties work 24 hour shifts. They start at 7:30 a.m. and work until 7:30 a.m. the following day. They work 24 hours on, and 48 hours off. When not responding to calls the firefighters train, either in the station or out in the field to maintain equipment and practice skills. Can I obtain a copy of a fire or medical report You may obtain a copy of a fire or medical report by contact fire station one at 332-1956. Do you offer tours We do offer fire education tours free of charge. Contact East Lansing Fire Station #1 at 332-1956 to make arrangements for one. Do we charge for ambulance runs? As of July 1, 2012 the medical transport ambulance fee for ALS Non-Emergent, ALS Emergent and ALS-2 runs shall be $750 plus milage at $12 per loaded mile.