In March 2019, East Lansing City Council adopted a new electric scooter ordinance that establishes a licensing process for scooter companies and rules/regulations for companies and riders.
Under the new ordinance, scooter companies must deploy their scooters in designated locations (referred to as scooter hubs) in the downtown area. Scooter users must park scooters upright with at least five feet of unobstructed sidewalk for pedestrians and must not interfere with access to the following:
disability parking/loading zones
parking spaces/pay stations
access to and from any buildings
within City parking garages and surface lots
Community members can report safety concerns, make complaints and/or ask questions by contacting the East Lansing Police Department's 24-hour non-emergency line at (517) 351-4220, Option 1. Gotcha and Lime also have 24-hour customer service numbers that community members can call: 1-844-754-7174 (Gotcha) and 1-888-LIME-345 (Lime).
Ordinance No. 1453 (PDF): An ordinance to add a section to the code on the licensing and regulation of electric skateboards (commonly referred to as scooters) in the East Lansing community.