What if my banking information changes?

Please notify the City of East Lansing’s Treasury Department of a change in banking information by resubmitting an enrollment form with your updated information, including the date the change is effective. Please allow 14 days for processing. If an automatic payment fails because the City was not informed of a bank account change, a $35 fee will be applied to your tax bill.

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1. What is the advantage of Auto-Pay?
2. How secure and reliable is Auto-Pay?
3. Does the City charge a fee for this service?
4. Will I still receive a tax bill?
5. What happens if a payment is rejected?
6. What if my banking information changes?
7. Who do I contact for more information?