Our payroll system will not allow us to withhold two work (non-resident) taxes, one for the City of East Lansing and another city subject to an income tax. What do we do?

Non-residents of the City of East Lansing are subject to withholding only if the City of East Lansing is their predominant place of employment. An employee can have only one predominant place of employment. The ordinance defines predominant place of employment as “that city imposing a tax under a uniform city income tax ordinance other than the city of residence, in which the employee estimates he will earn the greatest percentage of his/her compensation, which percentage is 25% or more.” Although these individuals are not subject to withholding, they are nevertheless required to file an annual return and report the applicable income earned in the City of East Lansing. The individual should be encouraged to pay estimated tax payments directly to the City to avoid penalty and interest.

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1. Are we required to withhold East Lansing income tax from our employee's pay?
2. How often do we need to submit payment to the City of East Lansing?
3. What do we do if we have a City of Lansing (or other city with an income tax) resident for which we are currently withholding 1%, but they work in East Lansing?
4. What happens if I over withhold from an employee because they do not work 100% of their time within the City of East Lansing?
5. How will the $5,000 exemption for those who are dependents on another's return impact the employer withholding?
6. Our payroll system will not allow us to withhold two work (non-resident) taxes, one for the City of East Lansing and another city subject to an income tax. What do we do?
7. What does an employer need to report at the end of the year?
8. We do not process our payroll in house, but rather use a payroll processing service. What do we need to do?
9. What happens if we do not withhold as required by the Uniform Income Tax ordinance?