Will a backflow prevention valve fix the flooding problem in my basement?

Depending on the property’s layout and issues, there are various different approaches that may be available to protect the basement. If the flooding issue is caused by water that seeps through the basement walls, windows or floors during heavy rains, installation of a backflow prevention valve will not help with that problem as it is not related to the City’s sanitary sewer system. Property owners are encouraged to talk with a licensed plumber to determine the best approach for their property.

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1. What is the Property Owner Assistance Program for Basement Backup Protection?
2. Who is eligible for the program?
3. What is the cost to the property owner?
4. How does the reimbursement program work?
5. Will a backflow prevention valve fix the flooding problem in my basement?
6. If tree roots and/or a damaged pipe is causing the basement backup, will a backflow prevention valve solve my problem?
7. What happens if I get another sewer backup after the valve is installed?
8. Am I responsible for maintaining the device that is installed?
9. Is this program available for rental properties and businesses?
10. Where can I find the application for this program?
11. What if I have questions about this program?