What if I have questions about this program?

Prospective applicants with questions about the City of East Lansing's application process for the Property Owner Assistance Program for Basement Backup Protection can contact the East Lansing Department of Public Works at (517) 337-9459 ext. 0. For questions related to plumbing permits/inspections, applicants can call the City of East Lansing's Building Division at (517) 319-6871 or (517) 319-6810.

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1. What is the Property Owner Assistance Program for Basement Backup Protection?
2. Who is eligible for the program?
3. What is the cost to the property owner?
4. How does the reimbursement program work?
5. Will a backflow prevention valve fix the flooding problem in my basement?
6. If tree roots and/or a damaged pipe is causing the basement backup, will a backflow prevention valve solve my problem?
7. What happens if I get another sewer backup after the valve is installed?
8. Am I responsible for maintaining the device that is installed?
9. Is this program available for rental properties and businesses?
10. Where can I find the application for this program?
11. What if I have questions about this program?