What happens if contamination is found in my recycling cart?

This pilot is educational, not punitive. When a contaminating material is identified in the truck hopper (which is emptied/compacted into the storage area between each cart collection), a postcard will be mailed to the parcel address with: 

  • Reminders on what is not accepted in the City curbside program.
  • A link to recycling guidelines and resources (like the City’s Recycle Coach app!) to help answer common recycling questions.
  • An image of the contaminating material(s) to highlight the specific items that should not be placed in City curbside recycling carts.

Note: Only contaminating material is identifiable. Recyclable/non-contaminating materials are obscured in the image. Cameras are low resolution, only capable of determining contamination, not reading documents, although residents are reminded to shred any sensitive documents and place them in a paper bag, per normal/existing precaution.

Show All Answers

1. Why has the City launched this pilot project?
2. When is this pilot project taking place?
3. What happens if contamination is found in my recycling cart?
4. I received a postcard. Now what?